Product Design Lead

Job Description

Product Design Lead

Overview:

• Digital transformation partner for established organizations globally.
• Focus on enabling digital states, transforming work methods, and enhancing customer service.
• Emphasizes a start-up mindset, modern methods, and a blend of strategy, consulting, and customer experience with agile engineering.

Responsibilities:

• Collaborate with cross-functional teams for impactful solutions in the Public Sector.
• Involved in all experience stages: from incubating ideas to prototyping and testing.
• Close-knit team fostering innovation, experience excellence, and sustainability.
• Bridge between strategy and technology, offering services in product design, service design, spatial design, design research, and content design.

Your Impact:

• Lead UX capability, champion discovery, research, and data synthesis.
• Shape and position ideas for organizational impact with excellent communication.
• Work on shaping, prototyping, wireframing, validating, and testing product solutions.
• Develop a thorough POV on craft, tools, and process.
• Propose creative approaches to systems and processes aligned with user needs.
• Develop specification documentation for software implementation.
• Facilitate design workshops, collaborate on product strategy, and define success metrics.
• Develop relationships across project teams and lead/manage small project tracks autonomously.

Qualifications:

• At least 5 years of Product Design experience, especially in the public sector.
• Strong grounding in either User Experience or Visual Design, ability to work between UX and UI.
• Skills in facilitation, presentation, storytelling, stakeholder management.
• Experience in audits, competitive benchmarking, complex system mapping, user flows, and user research.
• Proficiency in wireframing, prototyping tools (e.g., Figma, XD), and design documentation.
• Collaboration in agile teams, experience with design systems, interaction design, and navigation systems.

Set Yourself Apart With:

• Experience in enterprise software within the Public Sector.
• Consulting experience, agile environment proficiency, and innovation incubation.
• Excitement for combining behavioral science with design or prior AI-powered experiences.
• Prototyping with code (HTML, CSS, JavaScript, Python, React Native).

Please contact Dillan@digitalent.com.au for further info.