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Product Design Lead

Job ID: 1468092

Group 21080

Country: Australia
Location: Sydney
Contract: Permanent

Job Description

Product Design Lead

Overview:

  • Digital transformation partner for established organizations globally.
  • Focus on enabling digital states, transforming work methods, and enhancing customer service.
  • Emphasizes a start-up mindset, modern methods, and a blend of strategy, consulting, and customer experience with agile engineering.

Responsibilities:

  • Collaborate with cross-functional teams for impactful solutions in the Public Sector.
  • Involved in all experience stages: from incubating ideas to prototyping and testing.
  • Close-knit team fostering innovation, experience excellence, and sustainability.
  • Bridge between strategy and technology, offering services in product design, service design, spatial design, design research, and content design.

Your Impact:

  • Lead UX capability, champion discovery, research, and data synthesis.
  • Shape and position ideas for organizational impact with excellent communication.
  • Work on shaping, prototyping, wireframing, validating, and testing product solutions.
  • Develop a thorough POV on craft, tools, and process.
  • Propose creative approaches to systems and processes aligned with user needs.
  • Develop specification documentation for software implementation.
  • Facilitate design workshops, collaborate on product strategy, and define success metrics.
  • Develop relationships across project teams and lead/manage small project tracks autonomously.

Qualifications:

  • At least 5 years of Product Design experience, especially in the public sector.
  • Strong grounding in either User Experience or Visual Design, ability to work between UX and UI.
  • Skills in facilitation, presentation, storytelling, stakeholder management.
  • Experience in audits, competitive benchmarking, complex system mapping, user flows, and user research.
  • Proficiency in wireframing, prototyping tools (e.g., Figma, XD), and design documentation.
  • Collaboration in agile teams, experience with design systems, interaction design, and navigation systems.

Set Yourself Apart With:

  • Experience in enterprise software within the Public Sector.
  • Consulting experience, agile environment proficiency, and innovation incubation.
  • Excitement for combining behavioral science with design or prior AI-powered experiences.
  • Prototyping with code (HTML, CSS, JavaScript, Python, React Native).

Please contact Dillan@digitalent.com.au for further info.

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Product Design Lead

Position:

Design

Country:

Australia

Location:

Sydney

Contract:

Permanent

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