Technical Consultant

Job Description

Digitalent are really proud to be working with an innovative and expanding consultancy specialising in Information Management and Governance. They work with best of breed software products and offer ongoing services to public, private and third sector organisations, helping to create, capture, store, manage, share and preserve information and data in a secure and compliant way.

This role focuses on software implementation and data migration in their existing projects team. You will be tasked with delivering solutions to their clients for their Electronic Document and Records Management System (EDRMS). The solutions will range from implementing document and/or records management applications from market-leading vendors, such as iManage or Micro Focus, through to upgrading existing systems and document migrations into the applications. Your role will be to undertake both the technical and functional activities required to delivering such solutions, ultimately designing and implementing solutions that meet their clients’ information governance requirements.

They are looking for you to be a dynamic individual who possesses great people and problem-solving skills and is eager to learn quickly.

Duties will include, but not be limited to:

• Delivery of professional services to clients
• Understand client work practices, gather client requirements and provide solution expertise through all project stages
• Create project deliverables such as technical/functional requirement specifications, presentations, build/deployment guides
• Build and deploy solutions in line with requirement specifications
• Deliver implementation projects in line with internal methodologies and vendor guidelines
• Perform source system data analysis to manage source to target data mapping
• Perform data migration and testing of both static and transaction data from source to target systems
• Deliver knowledge transfer sessions internally/externally
• Develop service templates for delivery of solutions to industry segments and to help enable business development
• Work collaboratively with colleagues to identify ways to innovate and improve delivery and processes
• Actively contribute to a culture that achieves the business goals and pleases clients which is at the heart of everything they do 

Essential Experience:

• Proven industry experience delivering commercial projects in either finance, insurance, legal, pharma or retail 
• Experience in software implementation (e.g., upgrading, replacing, migrations, and developing) and consulting with clients
• Experience of the full product deployment lifecycle from requirements gathering, implementation, and operations management
• Experience with information governance and/or records management
• Good knowledge of modern technologies
• Experience working with databases 
• Experience in managing and delivering to customer expectations
• Experience working with multiple concurrent projects and balancing competing demands
• Superior presentation and facilitation skills
• Exhibit well-developed problem solving and critical thinking skills, with the ability to think creatively in a fast-paced environment
• Able to travel around the UK as the work may require client site visits (approx once per month)

Desirable:

• Knowledge and practical experience of the following technologies:
  • Microsoft Windows Server and Active Directory
  • Microsoft Azure
  • Microsoft Office 365
  • Microsoft SQL Server and Integration Services
  • ECM technologies e.g. iManage Work, iManage Records Manager, Micro Focus Content Manager
  • Experience with databases, T-SQL and XML
  • Proven data migration experience using Extract, Transform and Load (ETL) methods
• Application integration and/or development using SQL / .Net / APIs
• Experience of other ECM platforms (OpenText, IBM, etc.)

Salary and Package:

• £35,000 to £50,000 per annum
• Annual bonus – linked to personal performance and a share of annual company profit
• Workplace pension
• 25 days holiday plus Bank Holidays
• They will also work with you to understand your long-term career aspirations to ensure you have the development and growth opportunities needed to achieve these.